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HACC Learning Commons- Faculty Resources: User Support

Learning Commons & Library: Faculty Resources

User Support for Faculty

HACC User Support offers a wide range of services for faculty to help with technology issues, software, and classroom resources.

Our IT Call Center is available 24/7
Get help by phone or email 
Phone: 717-780-2570

Chat hours are Monday - Friday from 7:00am to 6:00pm. 

For classroom resources, please check out the CDI Website

Microsoft Office 

Microsoft Office 365 Pro Plus is a free version of Microsoft Office available to all HACC employees. It uses the cloud and you must have access to the Internet in order to use this program. The installation of Microsoft Office 365 Pro Plus requires you to un-install any versions of Microsoft Office currently installed on your computer. If you do not un-install any existing versions, the software will not work properly. If you decide you need a different version of the product, remember that other Microsoft products are also available at a reasonable price on

If you are looking for Technical Support for students please send them here:

On-Campus Hours
Remote Service Hours
Library- 24/7 Chat Coverage
Tutoring- Drop in Zoom 
Testing- By Appointment
User Support- 24/7 Coverage