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HACC User Support: User Support Home

Tech support provides effective and timely technical support for all HACC students, faculty, and staff.

Learning Commons: User Support

Technical Support Center

We provide effective and timely technical support services to our students, faculty and staff. 

Our IT Call Center is available 24/7
Get help by phone or email 
Phone: 717-780-2570

Chat hours are Monday - Friday from 7:00am to 6:00pm. 

User Support Techs are available on campus in the following locations:

  • Gettysburg: Room 133
  • Harrisburg: McCormick Library, 1st Floor 107A
  • Lancaster: Library, Room 226
  • Lebanon: Learning Commons, 3rd Floor 301
  • York: Leader, Room 105

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Computer Labs

Learning Commons Computer Labs are available Monday through Thursday 8:00am to 5:00pm. The Lab doors will be locked. To access call security at your campus. 

  • Harrisburg Campus: 717-780-2568
    • Whitaker Hall 221 (Please note that the printer in W221 is currently out of order. )
  • Gettysburg Campus: 717-339-3528
    • Room 120A
  • Lancaster Campus: 717-358-2999
    • Main 302
  • York Campus: 717-801-3268
    • Leader Building 131
On-Campus Hours
Remote Service Hours
Library- 24/7 Chat Coverage
Tutoring- Drop in Zoom 
Testing- By Appointment
User Support- 24/7 Coverage

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TEAS Study Group Information
Microsoft Office information
HACC Online Writing Lab information