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HACC User Support: Printing

Tech support provides effective and timely technical support for all HACC students, faculty, and staff.

Learning Commons: User Support

Printing in the Learning Commons & Library

HACC provides printing services to current students in all Learning Commons spaces.

When the student is ready to send their print job to the printer they will use their MyHACC login credentials (Hawkmail prefix and password) to log in at their workstation, then they will log in with the same credentials at the print release station.

girl printing

In addition to Learning Commons spaces, students can print at campus Printing Hubs. These hubs are available in common areas that are open during all campus hours. 

  • Gettysburg - Located in the hub by the Bookstore niche  
  • Harrisburg - Located in Cooper 102 by the Chef’s Apprentice 
  • Lancaster - Located in the East 332 Hallway by the Fitness Room
  • Lebanon - Printing available in the Library/Learning Commons space Currently closed. Use other campuses.
  • York - Located in the Leader building Lobby by the Library

  1. Log into a HACC Computer and click print on the file. Fill out the a pop-up box with your user ID (Hawkmail prefix) and password.
  2. Repeat first step if printing multiple files. Documents over 30 pages must be printed in batches.
  3. Go to one of the Print Release stations. The station should be displaying a login screen; login with your user ID and password.
  4. Select which document to print or chose print all.
  5. Printed items will come out at the connected printer

Note: Documents must be printed within 3 hours of being sent or they will be deleted from the queue and need to be resent.

  • There is no charge for current HACC students to print.
  • There is a printing limit for students of 700 pages per semester.
  • Each side of a two sided print equals a page.
  • If your print allowance runs out, please contact the IT Support Center

To print more than one PowerPoint slide to a page:

  1. Click on file, then print in PowerPoint.
  2. Under settings, click on the "Full Page Slides" options to expand the menu.
  3. Click on the desired print layout.
  4. Proceed printing as normal. 




Large File Print Requests

For large or Open Educational Resource (OER) printing, students can submit documents to the print shop to be picked up at their campus bookstore. Most requests are ready in 2 business days. 


Print Shop Request

On-Campus Hours
Remote Service Hours
Library- 24/7 Chat Coverage
Tutoring- Drop in Zoom 
Testing- By Appointment
User Support- 24/7 Coverage

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