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HACC User Support: Submit a Ticket- TeamDynamix (TDX)

Tech support provides effective and timely technical support for all HACC students, faculty, and staff.

Learning Commons: User Support

Team Dynamix- TDX

What is Team Dynamix (TDX)?

TDX is a service and project management tool the college utilizes to create issues or request tickets for HACC students, faculty, and staff.

How can TDX help me?

Users can use the TDX system to:

  • Create their own ticket issue or request.
  • Check on their submitted ticket status.
  • Browse the extensive knowledge base database created from commonly asked questions.

How can I access TDX?

Users can get to TDX by going to (or or by clicking on the links below.

submit a ticket button

submit a ticket button

On-Campus Hours
Remote Service Hours
Library- 24/7 Chat Coverage
Tutoring- Drop in Zoom 
Testing- By Appointment
User Support- 24/7 Coverage

TEAS Study Group Information
Microsoft Office information
HACC Online Writing Lab information